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Existing Fees' Service Descriptions

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This document describes the costs and services that are funded by the existing $11/year RUAC IP Address recharge and the $6.50/month Data Network Surcharge on business telephone lines.

RUAC / IP Address Recharge Service Description and Cost:

When the RUAC IP Address recharge was first instituted in FY 90/91 it provided support for the campus data network, and in FY 08/09 it was expanded to include a campus-wide security program. The functions of these two different operations are described below:

Network Operations:

RUAC provides support for core connectivity and related operational support services. This includes staff and the necessary computer systems to provide the functionality required for a campus-wide data network. There are a variety of operational services required for the network to function. Current examples include domain name service (DNS) and network time protocol (NTP). To keep the network performing well, there need to be systems that can monitor network performance and availability and can alert staff to problems. There is a security component of running a network, including systems that detect and notify staff of security threats in network traffic. Also included is secure access to campus resources from off-campus locations i.e., the VPN server. The RUAC cost center also provides for testing of new technology and solutions for both services and future production hardware. There are also a few campus-wide services that are provided that are not directly related to the operation of the network, but benefit from being centrally operated. Examples of these are the campus web server (www.ucsb.edu), the campus ftp server, campus IT mailing lists and SMTP relaying services.

Staffing (1 FTE) $107,561
Network Services $18,699
Research & Development $24,790
S&E $17,954
  $169,004

Security Operations:

Beginning FY 08/09 the RUAC IP address recharge was expanded to include a campus-wide information security program led by a Chief Information Security Officer, assisted by an Information Security Analyst, and supported by security systems. The security program includes training, policy development, network-based security services, and centrally provided security tools and evaluation services to enhance departmental security efforts. Last year we implemented a scanning tool for SSNs and Credit Card numbers.

Staffing (2 FTE) $257,852
Security Services & Tools $91,724
S&E $33,584
  $383,160
Network Operations Total: $169,004
Security Operations Total: $383,160
  $552,164


The RUAC budget for FY 2010, FY 2011 and FY 2012 has been structured to use up an existing reserve, by allocating $267,275 in subsidies each of those three fiscal years. Housing and Residential Services pays an IP address charge for each student resident.

Campus IP Address Recharges -$194,150
ResNET IP Address Recharges -$90,739
Subsidy -$267,275
  -$552,164

Communications Services Network Operations Service Description and Cost:

Communications Services provides a variety of services to the campus that are funded through a combination of recharge fees and license income. The $6.50 Data Network Surcharge that is charged monthly for each business telephone line pays for a portion of the network services described below:

  • Campus use of the CENIC network
  • Fiber Optic Maintenance and Construction on the Campus Fiber Optic Backbone
  • Campus membership in Abilene and Internet2, and use of the Internet2 network
  • Campus ISP traffic to the commodity Internet
  • Border equipment acquisition and maintenance
  • Switchroom environmental maintenance
  • Contracted data circuit service to remote connections (SHRC)
  • Staff (3.3 FTE) who work on:
    • Fiber Optic Network planning, documentation, support
    • Responding to DigAlert requests to protect Fiber network
    • Support of remote data circuit connections
    • Consultation on network and wiring projects
    • New technology prototype projects
    • Wireless frequency trouble-shooting and conflict resolution
    • OIT/OIST web site design, implementation and maintenance.
    • Information Security Online training course development assistance and implementation.

The expenses associated with these services are:

Staffing (3.3 FTE) $332,235
External Network Connectivity $254,675
Maintenance $58,523
Unit Overhead (17.8%) $126,412
  $771,844

The FY 2011 budget for the Communications Services Network Operations cost center was a total expense of $771,845 of which $321,615 was to be recovered by the Data Network Surcharge, $90,000 for ResNet’s share of the campus ISP charges, and $350,630 covered by Accumulated Earnings.

Data Network Surcharge -$321,615
ResNET ISP Charge -$90,000
Contract Rentals -$9,600
Subsidy -$350,630
  -$771,845

Converted from .doc to an group page on 6/2/2011.