Information Technology Services (ITS) is investigating a disruption to the Duo service causing authentication slowness and failures to load the Duo Prompt when logging into UCSB applications. Duo has identified the issue and is working toward a resolution. Earlier this morning, ITS implemented a global bypass of Duo. The change may take a few minutes and require you to reboot your computer or device and clear the cache.

ITS staff will provide updates as they become available. Please note that you can subscribe to to receive UCSB service impact notices.

We apologize for the inconvenience.