If you received a message about upgrades to your UCSB-owned mobile device, please call the UCSB ITS Service Desk at 805-893-5000, or visit our portal at ithelp.ucsb.edu and open a chat in the lower-right corner of the page to connect with a Service Agent.
The Secure UCSB program is an initiative to invest in critical technology updates during the upcoming academic year to protect our community from rapidly evolving cybersecurity threats. As a world-class institution, UC Santa Barbara is committed to safeguarding the privacy of our community, and the evolving digital landscape requires enhanced protections to secure sensitive personal, financial, academic, and research information.
While the timeline and requirements of Secure UCSB are driven by a new University of California systemwide mandate, it presents our campus with an opportunity to prioritize improvements to UCSB’s overall cybersecurity landscape.
A new University of California systemwide mandate requires all campuses to meet six key cyber security requirements by May 2025.
- Ensure 100% campus compliance with UC Cybersecurity Awareness Training
- Ensure identification, tracking, & vulnerability management on all computing devices connected to campus networks
- Deploy and manage Endpoint Detection & Response (EDR) software on 100% of UCSB-owned assets
- Implement multi-factor authentication (MFA) on 100% of campus email systems
- Deploy a Data Loss Prevention (DLP) solution on all health email systems
- Ensure timely escalation of incidents in alignment with UC Cybersecurity Incident Response standards
Network Upgrades
Our currently decentralized campus network is moving to a unified, centrally-managed network service model. Buildings throughout campus will experience network outages on limited notice.
Device Security
To ensure device security, all UCSB owned devices will deploy an MDM platform. Through this platform, security tools can be installed to ensure the detection of cyber threats, malware, and identifying and fixing vulnerabilities.
Cybersecurity Training
Any UC Santa Barbara employee (those in the UCPath system) who are assigned the training in the UC Learning Center will be required to complete the 35-minute training, or risk losing access to important systems like Canvas, Google Suite and Zoom.
Frequently Asked Questions
Have questions about the project?
Read through our list of FAQs or submit your own.
Privacy as a priority
Have questions about the project? Privacy is an important value of the University of California. Cybersecurity tools deployed as part of the initiative are in compliance with the UC Statement of Privacy Values
Contact Us
Have questions or concerns about Secure UCSB?
Send us a message at secure-ucsb@it.ucsb.edu