Our Vision

As part of UCSB ITS, Workplace Technology Services is dedicated to building a seamless, efficient, and innovative technology environment that supports the campus community and its mission. We enhance productivity and collaboration through exceptional support, reliable operations, and forward-thinking solutions.

Our commitment to service excellence ensures that faculty, staff, and students can depend on secure and integrated technology experiences—whether through the IT Service Desk, end-user computing support and engineering, enterprise communication platforms, or critical administrative systems like Timekeeping and UCPath.

By prioritizing a user-centric approach and embracing emerging technologies, we continuously improve campus-wide IT services and drive digital transformation.

Our Values

We are committed to delivering reliable, responsive, and high-quality support that empowers the campus community to focus on their work without technology barriers.

We embrace emerging technologies and forward-thinking solutions to improve IT services and continuously drive digital transformation across campus.

We foster strong partnerships with technology partners, ensuring our technology solutions align with their needs and enhance productivity.

We provide stable, secure, and well-maintained technology services, ensuring seamless operations for critical systems, including timekeeping, UCPath, and enterprise communication platforms.
 

We prioritize our users' experience, designing and refining IT services that are intuitive, accessible, and tailored to support the diverse needs of the campus community.
 

We uphold the highest security and compliance standards, ensuring that campus technology environments remain protected and aligned with institutional and regulatory requirements.
 

We strive to continuously enhance IT services, leveraging feedback, analytics, and best practices to refine our offerings and better serve the campus.