UCSB is continuing the rollout of multi-factor authentication (MFA) with Duo to campus applications. On September 6th, Box cloud storage (https://ucsb.box.com) will require you to log in using DUO. Staff, faculty, and students logging into Box and who have not set up an MFA/DUO account for themselves will need to do so in order to access their files and folders.
Provided you have already set up MFA/DUO (for use with DocuSign and UCPath), there is nothing new you need to do.
As you may already know, MFA helps prevent malicious actors from accessing UCSB information and accounts. Even if someone has stolen your passphrase, they will need a “second factor” — usually a temporary numeric passcode or a mobile phone — to access your account.
Already using Duo?
If you have recently logged in to DocuSign, you likely are already set up with Duo and familiar with how simple it is to authorize authentication. This change will work exactly the same way. Starting on September 6th, you will just need your Duo second factor to log in to Box Cloud Storage. This will be required upon each login.
New to Duo?
If you have never used Duo or want additional information about MFA, Enterprise Technology Services (ETS) has information and instructions available at https://www.it.ucsb.edu/mfa.
Please note that there are links for enrolling in the "Quick Links" section on the right side of the screen. Included in the "Quick Links" box is a link where you can test Your MFA device: https://www.it.ucsb.edu/mfa/testing-your-mfa-device. While that has you test against a generic website, it will confirm that you have everything in place for using MFA with Box.
If you’re unable to log into your SSO account or have trouble setting up Duo MFA, reach out to the UCSB CITS Service Desk. Contact them by calling (805) 893-5000 (x5000 on campus) or submit a ticket at ithelp.ucsb.edu under the "End User Services" tab, then "Access and Accounts.
If you are having difficulty with your Box account or have additional questions about Box’s transition to MFA, please reach out to The College of Letters and Science IT at firstname.lastname@example.org.
Thank you for your flexibility and support as we move our campus services forward in security compliance.