This summer, Enterprise Technology Services (ETS) will be rolling out Multi-factor Authentication (MFA) using DUO for the campus instance of Google Workspace. This will impact Gmail, Calendar, Drive and other Google apps for current students, faculty, staff and affiliates.
Provided you have already set up MFA/Duo for other applications (e.g., UCPath, Kronos, Student Health Services Patient Portal), there is nothing new you need to do. If you do not have MFA/Duo, you will need to enroll prior to your migration date to avoid delays in logging into Google Workspace.
Due to the far-reaching impact of MFA for Google Workspace, this will be a staggered migration:
- August 9, 2022 - MFA for Google Workspace for Current Students
- August 23, 2022 - MFA for Google Workspace for Current Staff/Faculty/Affiliates
Why?
As you may already know, MFA helps prevent malicious actors from accessing UCSB information and accounts. Even if someone has stolen your passphrase, they will need a “second factor” — usually a temporary numeric passcode or a mobile phone — to access your account.
Already using Duo?
If you have recently logged in to UCPath, Kronos Timekeeping, or the Student Health Services Patient Portal, you likely are already set up with Duo and familiar with how simple it is to authorize authentication. For browser-based access (mail.google.com, drive.google.com, calendar.google.com), this will work the same way. For third party email clients, please see our documentation: https://www.connect.ucsb.edu/training-support/frequently-asked-questions.
New to Duo?
If you have never used Duo or want additional information about MFA, please visit it.ucsb.edu/mfa. Please note the "Quick Links" section on the right side of the screen where you can enroll and test your MFA device. While this test is against a generic website, it will confirm that you have everything in place for using MFA with Google Workspace.
Need Assistance?
- Faculty & Staff: Please contact your local/department IT support teams.
- All Students: help@lsit.ucsb.edu
- Student Residents: info.resnet.ucsb.edu/support/support-request-form
Thank you for your flexibility and support as we move our campus services forward in security compliance.