The cutover process to UCSB’s new Campus Radio system begins at 6 a.m. Sunday, February 16, and ends at 1 p.m. on Tuesday, February 18.
When the UCSB Campus Radio System Replacement is complete, the new system will include:
- 452 subscribers,
- 440 radios,
- three UCPD Dispatch consoles,
- one UCPD Dispatch consolette,
- one South Hall consolette,
- three Facilities Dispatch consolettes, and
- four Housing Dispatch consolettes.
After the initial cutover, we will address beach-front coverage for the campus through an antenna installation on Santa Cruz Island.
In addition to allowing integrated communications with other emergency responders, the replacement will eliminate known coverage issues.
The campus selected Motorola via a Request For Proposal in 2016 and issued purchase orders for the new system in 2019. Transitioning to the new system will require one week in parallel with the existing system, after which the old system will be shut down.
Support for UCSB’s current Motorola SmartNet radio system effectively ended in June 2015, with a non-standard, no-service-level-agreement extension which ended in June 2018. A maintenance contract is no longer available for the current system, which handles an average of 3,630 calls per day. If an outage occurs, there is no response-time guarantee or SLA for service restoration. This system state concerns its users, especially the UCSB Police Department, but including Environmental Health and Safety (EH&S), the Recreation Center, and Transportation and Parking Services (TPS).