Smartsheet is a software as a service application for collaboration and work management. It is used to assign tasks, track project progress, manage calendars, share documents, and manage work, using a spreadsheet-like user interface. Smartsheet supports GANNT, KANBAN, and other views, integrations with Google, Office and other products, Android and IOS clients. There are over 400 UCSB accounts in SmartSheet and the tool is used extensively for campus IT projects including the Connect email migration and NHDC improvements.
Smartsheet features include:
- A free, non-licensed account allows participation in existing projects and sheets.
- A paid, licensed account allows full access to project and sheet creation, dash-boarding, resource views and other advanced features.
Visit the IT Services Catalog at ucsb.service-now.com/it to request a UCSB OCIO Business Account via the Core IT Service Desk.
Each unit joining the Business Account should designate a coordinator who becomes the point of contact for that unit.
Core IT provides account access support only. Smartsheet.com has free online training available.
Service Level Agreements (SLAs)